Shipping & Returns

If you are unhappy with the item or it arrives in damaged condition, please contact or call +1.917.608.3626 within 14 days of receipt to receive a return authorization number and return shipping label. Packages without a return authorization number cannot be accepted.

Briony Raymond New York will accept merchandise for exchange or store credit only if it is in unused, unaltered and in saleable condition. Returns must be made in the original packaging. Briony Raymond New York cannot accept returns of special orders, sized or engraved items or items that show signs of wear. Briony Raymond New York reserves the right to refuse any returns. Items purchased online may be returned to our New York atelier with an original receipt or gift receipt.